Shipping policy
Shipping Policy
Last Updated: September 21, 2026
Thank you for shopping with us. We are committed to delivering your order safely and on time across India.
1. Shipping Locations
We currently ship orders to most serviceable locations across India.
Please ensure that your shipping address, PIN code, mobile number, and other contact details are correct before placing your order.
2. Order Processing Time
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Orders are generally processed within 1–3 business days after payment confirmation.
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Orders placed on Sundays or public holidays may be processed on the next working day.
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During sales, festivals, or high-demand periods, processing may take slightly longer.
3. Delivery Time
After your order has been shipped, the estimated delivery time is generally:
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Metro/major cities: 2–5 business days
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Other locations: 3–7 business days
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Remote areas: 5–10 business days
Delivery times are estimates and may vary depending on the courier service, location, weather, public holidays, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
We may offer free shipping on selected products or orders above a specified value. Any applicable shipping offer will be clearly mentioned on our website.
5. Order Tracking
Once your order has been shipped, you may receive a tracking link or tracking number through SMS, WhatsApp, or email.
You can use the tracking details to check the current status of your shipment.
6. Delayed or Lost Orders
While we work with reliable courier partners, unexpected delays may sometimes occur.
If your order is significantly delayed or appears to be lost in transit, please contact our customer support team. We will coordinate with the courier partner and assist you with the issue.
7. Incorrect Address or Contact Details
Please carefully check your delivery details before placing an order.
If an incorrect or incomplete address is provided and the shipment is returned or undelivered, additional shipping charges may apply for re-shipping the order.
8. Damaged Package
If you receive a package that appears damaged or tampered with, please contact us as soon as possible.
We recommend taking photographs or videos of the package and product before opening it, as this may help us investigate the issue with the courier partner.
9. Delivery Attempts
Our courier partners may make multiple delivery attempts. If the customer is unavailable or the delivery cannot be completed due to incorrect contact/address information, the order may be returned to the sender.
10. Cash on Delivery (COD)
If Cash on Delivery is available for your location, the option will be displayed during checkout.
COD availability may vary depending on the delivery location and courier service.
11. Contact Us
If you have any questions regarding your shipment or delivery, please contact us through the contact details provided on our website.
Thank you for shopping with us.